Pre-paid Gas and Electricity Customers Penalised for Not Using Direct Debit
In the last month it has come to light that energy customers have been severely overcharged for their gas and electricity by not opting in to direct debit schemes. Although the majority of British customers prefer using direct debit, many customers find it easier to budget by only paying for the energy they use rather than working from an estimate.
According to a recent report from the National Housing Federation (NHF), consumers who used alternative pay schemes outside of the usual …